Lead Medical Administrative Assistant Administrative & Office Jobs - White City, OR at Geebo

Lead Medical Administrative Assistant

White City, OR White City, OR Full-time Full-time $51,713 - $67,231 a year $51,713 - $67,231 a year 1 day ago 1 day ago 1 day ago Duties Major duties include but not limited to:
As the AOD on the irregular tours, the incumbent will assume independent responsibility and has final authority for all administrative (non-medical) decisions.
The employee must possess a broad and intimate knowledge of the organization, regulations, directives, and policies of the Department of Veterans Affairs.
This knowledge is critical for the appropriate handling of issues when interfacing with private and public hospitals, civil authorities, congressional representatives, the news media, and the public in general.
The employee assures that all administrative policies and procedures are coordinated with other administrative services, supporting clinical activities by maintaining an effective working relationship with co-workers throughout the Facility.
During the regular tour of duty the AOD's will work as Bed Control and on special administrative projects assigned by the supervisor.
Administrative projects will include data gathering, analysis, and systematic review of processes and procedures supporting quality management and improvement initiatives.
Incumbent will participate in the implementation and training of new guidelines, policies, and procedures within the Business Office and with other services and programs as they relate to the duties of the Administrative Officer of the Day.
The AOD will comply with established due dates, informing officials of any occurrence which may impact desired outcomes.
The AOD is responsible for understanding and performing the following administrative duties for the Medical Center during regular and off-tours:
legal entitlements, Registries, Enrollment, Bed Control, Facility admission, Insurance Revenue, nursing home care, dental, fee basis, outpatient care, prosthetics appliances, intrafacility and interfacility patient transfers, beneficiary travel, death benefits.
Incumbent must be knowledgeable of all VA regulations, public, and State laws.
Knowledge of suicide administrative processing, notifies the medical examiner in the event of an unusual death.
Search for missing patients; judicial hospitalization (commitments); employee safeguards personal funds; documents and processes unusual incidents occurring during the tour involving the welfare, injury, abuse of patients, or any matter of significant interest to the facility administration, notifies hospital and law enforcement authorities; maintenance of current bed inventory and bed assignments.
Serves as lead for Fugitive Felon Program.
Serves as Facility Level backup for ADPAC.
The AOD works with the Medical Officer of the Day in all emergency situations; incumbent is the Incident Commander until relieved by higher authority, and is knowledgeable of the Emergency Preparedness Plan (EPP).
Employee controls communications and reporting of fires and all disasters both internal and external in accordance with the EPP.
In the event of a disaster the incumbent will implement notification of key officials and employees, taking initiative in all efforts to minimize loss of property and life, and maintain the safety of patients, employees and visitors.
The AOD may be required to call supervisors, Service Chiefs, and Program Officials with staffing requests for technicians or consultants, in the event that a specialty employee on duty is unable to call in an alternate because of injury or illness.
Incumbent promotes harmonious working relationships among patients, staff, and the general public.
The AOD must have the ability to listen to customer's requests and needs; identify customer problems and needs, and will work toward a quick and satisfactory resolution.
The customer is treated with courtesy, dignity, concern, and compassion; provides customer with directions and information about available VA programs and services.
Incumbent promotes harmonious working relationships among patients, staff, and the general public.
The AOD must have the ability to listen to customer's requests and needs; identify customer problems and needs, and will work toward a quick and satisfactory resolution.
The customer is treated with courtesy, dignity, concern, and compassion; provides customer with directions and information about available VA programs and services.
Work Schedule:
Monday - Friday, 7:
30am - 4:
00pm Position Description Title/PD#:
Lead Medical Administrative Assistant/PD901060 Physical Requirements:
The work is primarily sedentary, although some slight physical effort may be required.
Requirements Conditions of Employment You must be a U.
S.
citizen to apply for this job Subject to a background/suitability investigation May serve a probationary period Selective Service Registration is required for males born after 12/31/1959 A complete application package; Resume, Transcripts, etc.
Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See Additional Information below for details.
Qualifications To qualify for this position, applicants must meet specialized experience requirements by the closing date of this announcement.
GS-08 grade level:
One year of specialized experience (equivalent to the GS-07 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization.
Specialized experience includes:
skills in applying analytical and evaluative techniques to the identification, consideration, and resolution of issues or problems of a procedural or factual nature; knowledge of the theory and principles of management and organization, including administrative practices and procedures common to organizations, such as those pertaining to areas of responsibility, channels of communication, delegation of authority, routing of correspondence, filing systems, and storage of files and records; ability to use qualitative and quantitative analytical techniques such as:
literature search, work measurement, task analysis and job structuring, productivity charting, determining staff to workload ratios, organization design, space planning, development and administration of questionnaires, flowcharting of work processes, graphing, and calculation of means, modes, standard deviations, or similar statistical measures.
skills in conducting interviews with supervisors and employees to obtain information about organizational missions, functions, and work procedures.
There is no educational substitution for the GS-08 level.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.
g.
, Peace Corps, AmeriCorps) and other organizations (e.
g.
, professional; philanthropic; religions; spiritual; community; student; social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience.
Education This job does not have an education qualification requirement.
Additional information The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies.
To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job.
Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https:
//www.
opm.
gov/.
This job opportunity announcement may be used to fill additional vacancies.
Pursuant to VHA Directive 1193.
01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.
e.
, medical, religious or pregnancy).
VHA HCPs do not include remote workers who only infrequently enter VHA locations.
If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date.
The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
Benefits A career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.
WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Applicants will be referred in the order in which they were received.
Resume Reminder - Your resume must include the following information for each job listed:
Job title Duties (be as detailed as possible) Month & year start/end dates (e.
g.
June 2007 to April 2008) Full-time or part-time status (include hours worked per week) Salary/Rank etc.
Series and Grade, if applicable, for all Federal positions you have held References, current or recent supervisor Do not include the following types of information in your resume:
Classified or Government sensitive information Social Security Number (SNN) Photos of yourself Personal information, such as age, gender, religious affiliation, etc.
Please be aware that your answers will be verified against information provided on your resume.
Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
The experience stated in your resume must support your assessment responses.
Recommended:
Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications.
To ensure you receive appropriate consideration, please list the duties you performed under each individual job title.
If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy.
We cannot make assumptions regarding your qualifications.
Benefits A career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits.
Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee.
You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Documents Accepted:
Cover Letter DD-214/ Statement of Service Disability Letter (Schedule A) Disability Letter (VA) Other (2) Other (3) PCS Orders Performance Appraisal Resume Separation Notice (RIF) SF-15 SF-50/ Notification of Personnel Action Transcript Documents Required:
Resume Please review the above list(s) to ensure you have included all necessary documents required for your application.
Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).
You will not be contacted for additional information.
Applicants will be deemed ineligible if supporting documentation is not submitted.
Veterans' Preference:
Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply.
Qualified veterans will, however, be given full consideration for this position.
Applications are accepted online.
Applying online will allow you to review and track the status of your application.
How to Apply All applicants are encouraged to apply online.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section.
The complete application package must be submitted by 11:
59 PM (EST) on 08/29/2023 to receive consideration.
To preview the questionnaire click https:
//apply.
usastaffing.
gov/ViewQuestionnaire/12085565.
1.
To begin, click Apply Online to create a USAJOBS account or log in to your existing account.
Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
2.
Click Submit My Answers to submit your application package.
NOTE:
It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USAJOBS account, https:
//my.
usajobs.
gov/Account/Login, select the Application Status link and then select the More Information link for this position.
The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.
Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement.
You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Agency contact information John Buan Phone 503-220-8262 X59964 Email email protected Address White City VA Medical Center 8495 Crater Lake Highway White City, OR 97503 US Next steps After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met.
After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.
Fair and Transparent The Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Equal Employment Opportunity (EEO) Policy Reasonable accommodation policy Financial suitability Selective Service New employee probationary period Signature and false statements Privacy Act Social security number request Required Documents Documents Accepted:
Cover Letter DD-214/ Statement of Service Disability Letter (Schedule A) Disability Letter (VA) Other (2) Other (3) PCS Orders Performance Appraisal Resume Separation Notice (RIF) SF-15 SF-50/ Notification of Personnel Action Transcript Documents Required:
Resume Please review the above list(s) to ensure you have included all necessary documents required for your application.
Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).
You will not be contacted for additional information.
Applicants will be deemed ineligible if supporting documentation is not submitted.
Veterans' Preference:
Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply.
Qualified veterans will, however, be given full consideration for this position.
Applications are accepted online.
Applying online will allow you to review and track the status of your application.
Help This job is open to Career transition (CTAP, ICTAP, RPL) Federal employees who meet the definition of a surplus or displaced employee.
The public U.
S.
Citizens, Nationals or those who owe allegiance to the U.
S.
Clarification from the agency ALL US CITIZENS DIRECT HIRE AUTHORITY:
This position is being filled using Direct-Hire Authority (5 CFR 337.
201) for this occupation.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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